FS is a different experience for people looking to rent their cars without any headache and for those looking to have a delightful rental experience.
THE FS DIFFERENCE: Peer-to-peer rental cars is a new and exciting market. We take the hassle out of renting your car. We emphasize the renter experience, which means providing a “white glove” level of service for customers. Such service leads to loyal customers who return to us.
FS COMMUNICATES: Communication is key. We communicate up-front with renters to be sure they understand requirements and treat our vehicles well. We check in with them during the rental period to be sure everything is going well, and resolve any issues they have along the way. We then ensure timely returns and carefully examine each returned vehicle for any damage outside of normal wear and tear.
FS IS TRANSPARENT: We provide transparent monthly results to owners so that they can clearly see how much income their vehicle produced that month, and what their take home amount will be. We are accessible and responsive to questions and concerns. You can pick up the phone and reach a live person at any time.
THE SHARED OPPORTUNITY: This is a unique time for peer-to-peer vehicle rentals. Consumer behavior has adapted to the concept thanks to vacation rental platforms – think Airbnb and VRBO. People are even renting their swimming pools these days! And with supply chain issues caused by COVID-19, new vehicle production is way down. This has resulted in fewer vehicles at the big-name car rental agencies, which has driven their prices through the roof. Because of this, people have been looking for other ways to rent cars. Also, anyone who has rented a vehicle from a big-name car rental agency knows how unpleasant it can be. We provide a great customer experience and often hear from our customers that they’ll rent from us every time they come back to Utah.